As the largest family owned & operated retail jewelry chain in the country, Rogers & Hollands have created a family of stores with unique merchandise & distinctive service. Our store’s slogan, “Jewelry for now & forever”, establishes our product position as jewelry that is not only fashionable today, but timeless in beauty.
Rogers & Hollands has a robust online jewelry sales business as well as stores throughout the Mid-west United States. They approached Dynamic Systems to get help for a problem – their distribution center was shipping the wrong product against sales orders on a consistent basis. Their individual products are expensive, and this was costing the company.
The solution was a Pack Verification system. They were already printing high-density barcode labels for each small bag of jewelry, so Dynamic Systems was able to work with their existing barcode labels to write a custom software application that worked within their existing picking and shipping process. Each sales order is uploaded to a Honeywell handheld mobile barcode scanner. As the warehouse personnel pick the items to ship against each sales order, they scan the barcode label. The software verifies that the correct item has been picked.
By installing the Dynamic Systems’ Pack Verification system, Rogers & Hollands have virtually eliminated shipping errors and improved customer satisfaction and their bottom line.